At 0rpk, we believe that betting should always be enjoyable — never a source of stress or harm. Our responsible gaming framework puts your control, safety, and wellbeing at the centre of everything we do.
0rpk is more than an online betting platform — we are a community built on trust, transparency, and genuine care for our Members. Responsible gaming is not a regulatory checkbox for us; it is a core operating principle that shapes our product decisions, customer service approach, and the tools we make available to every player on the Platform.
We recognise that our Members span a wide range of backgrounds, from casual bettors in Jakarta placing the occasional wager on BRI Liga 1 football to more frequent players who enjoy live casino or togel (Indonesia's traditional numbers lottery) games. Regardless of how you engage with the Platform, 0rpk is committed to ensuring that your experience remains within healthy, voluntary, and affordable boundaries.
This page outlines the practical tools and resources available to all 0rpk Members, describes the warning signs of problematic gambling, and provides clear guidance on how to access help — whether from our support team or from external specialist organisations. We encourage every Member to read this page in full and to use the tools available without hesitation or stigma.
If at any time you feel that gambling is no longer a leisure activity for you — that it is affecting your finances, relationships, work, or mental health — please reach out immediately. Our support agents are available daily from 07:00 to 23:00 WIB and are trained to respond to responsible gaming concerns with discretion and respect.
All Members must be at least 21 years of age to register and use the 0rpk Platform. We conduct mandatory KYC (Know Your Customer) verification on every account to confirm identity and age. Anyone found to be under 21 will have their account immediately suspended and all funds returned.
If you suspect a minor is attempting to access the Platform, please contact us at support@0rpk.cam immediately.
0rpk provides a comprehensive suite of player protection tools. Use any of them at any time by contacting our support team — no questions asked, no waiting period.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, it cannot be increased for at least 7 days, giving you a genuine cooling-off buffer. Reducing a limit takes effect immediately.
Define a maximum continuous play session in minutes or hours. When the limit is reached, you will receive a clear on-screen notification and the option to log out. Time spent gaming should always feel chosen, not compelled.
Take a short break from the Platform for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains accessible for withdrawal purposes only — all betting and deposit functionality is suspended.
Request a full self-exclusion from the 0rpk Platform for a minimum period of 6 months, or permanently. During self-exclusion, your account is fully locked — no deposits, no betting, no logins. Contact our support team to activate this option.
Cap the total amount you are willing to lose within a defined period. This tool helps you stay within your personal budget and prevents chase-betting behaviour that can escalate losses beyond what is comfortable or affordable.
Enable periodic pop-up reminders that display how long you have been playing and how much you have wagered in the current session. These gentle prompts help you stay conscious of your activity and make informed decisions.
To activate any of these tools, contact our support team at support@0rpk.cam with the subject line "Player Protection Request". All requests are actioned within 24 hours.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The signs below are widely used indicators. If several of these describe your experience, please reach out — to our support team or to an external counselling service.
Remember: seeking help is a sign of strength, not weakness. You are not alone, and support is available.
You Are Not Defined By This
Gambling problems are a recognised health issue, not a moral failing. Many people recover with the right support. Reach out early — the sooner you seek help, the easier recovery tends to be.
You find yourself placing increasingly larger bets to recover money you have already lost, often escalating rapidly in a single session.
You are using money intended for essential expenses — rent, food, utility bills, loan repayments — to fund gambling activity.
You have tried to cut back or stop gambling on multiple occasions but find yourself unable to follow through, even when you genuinely want to.
A significant portion of your day is spent thinking about gambling — planning your next session, calculating potential winnings, or reliving past bets.
You lie to family members, friends, or colleagues about how much time or money you spend gambling, or hide your activity from people close to you.
You turn to gambling as a way to relieve stress, anxiety, depression, loneliness, or other negative emotions rather than as straightforward entertainment.
Gambling is causing you to miss work, neglect family obligations, or withdraw from social activities and relationships that were previously important to you.
You have borrowed money from friends, family, or financial institutions — or considered selling assets — specifically to fund gambling sessions.
Reflect honestly on the statements below. This is not a diagnostic tool, but it can help you gauge whether your gambling habits warrant a closer look.
Check any statements that apply to you. There are no right or wrong answers — this is for your own reflection only.
If you checked two or more boxes, we encourage you to take a break, activate one of our player protection tools, or speak with a specialist counsellor. Contact our support team at support@0rpk.cam — we are here to help without judgement.
Every decision at 0rpk is measured against these six core principles that guide how we build, operate, and support our platform.
We provide clear, accessible information about the odds, mechanics, and risks of every game type on the Platform, so that every Member can make genuinely informed decisions before placing a wager.
Our deposit, loss, session, and exclusion tools are not buried in settings menus — they are readily accessible and actioned promptly by our support team within 24 hours of any request.
Our risk team monitors behavioural patterns that may indicate problem gambling. When indicators are present, we proactively reach out to the Member with responsible gaming resources and tool recommendations.
All accounts undergo mandatory KYC verification before any deposit or withdrawal can be processed. No Member under 21 years of age is permitted on the Platform under any circumstances.
0rpk does not target minors, vulnerable individuals, or self-excluded players with promotional content. All bonus offers prominently display wagering requirements and are subject to our full Terms & Conditions.
Every member of the 0rpk customer support team receives specialist training in identifying and responding to responsible gaming concerns, with clear escalation pathways for urgent cases.
You do not need to manage gambling concerns alone. Multiple support channels are available — choose whichever feels most comfortable for you.
Our support agents are trained to handle responsible gaming concerns with empathy and confidentiality. Available daily 07:00–23:00 WIB. We respond to all responsible gaming requests as a priority.
support@0rpk.camRequest immediate account suspension for a period of your choosing — from 6 months to permanent exclusion. Your account will be locked within 24 hours of your request, with withdrawal access preserved.
Subject: "Self-Exclusion Request"While 0rpk provides in-platform tools and support, we also encourage Members who feel they need additional help to seek assistance from professional counselling services or addiction helplines available in Indonesia. Speaking with a trained counsellor outside the gambling environment can provide valuable, independent perspective and structured support plans.
Responsible gaming starts with awareness. Explore our FAQ, review our Terms, or return home — and remember that our support team is always here if you need us.
0rpk is committed to maintaining a safe, fair, and transparent gaming environment for all Members aged 21 and above.